‍Description
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Superwise is looking for a full stack engineer and you have the chance to be one of the first members in Superwise.

If you love finding creative ways to leverage new technologies to make meaningful business impact, leading other engineers on that path, versatile and willing to work at all levels of the code stack, like talking to customers for feedback, have an uncompromised passion for sleek and delightful experiences and designs - Superwise is the place for you.

What so we do at Superwise? We are solving model observability for high-scale ML operations.
Great observability needs to support high-scale, and when it comes to models, once they're in production and business-critical, they scale like nothing else in the engineering world. A model (singular) is relatively easy to monitor and maintain. The same cannot be said when you have dozens, hundreds, or thousands of models running in the real world, each made up of hundreds to thousands of features. The amount of noise and alert fatigue that can result is no joke. Superwise model observability delivers visibility and context into  models' behaviors, so our customers can easily express and monitor model risks as they relate to their business. With Superwise, data scientists, ML engineers, and business ops get intuitive model observability without the alert fatigue so they can be confident about their model management and focus on the fun things in life like building newer, better models.

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Responsibilities:
We are looking for a full stack engineer to join our rapidly growing team.
As a full stack engineer you be be in charge of:
- Developing End to End features which includes FE and BE development.
- Developing scalable services and APIs in a cloud based microservice ecosystem.
- Design and develop features in high quality, employing clean code principles and testing methodologies.
- Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities
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Knowledge & Skills
- 3+ years of relevant work experience.
- 3+ years working with Python/Node.JS/GoLang.
- 2+ years of experience in one of the following web frameworks: Angular, React, Vue.
- Experience developing end-to-end features in modern FrondEnd frameworks, such
- Experience in distributed scalable Backend technologies, such as: Microservices, Docker, Kubernetes, SQS environments.
- Experience with git, dockers, and other CI \ CD concepts
- Experience with Cloud environments (GCP, AWS).
- Passion for coding, Devotion to the cause, and highly independent.
- Team player, can-do attitude

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Nice to have:
- Experience with common Python frameworks such as: FastAPI, Pandas, Sqlalchemy..etc.
- Experience with GraphQL.
- Experience working with MQ. e.g: Kafka, RabbitMQ.
- Bachelor's degree in Computer Science, related technical field, or equivalent practical experience.
- Experience working in a microservices architecture on top of Kubernetes.
- Something about background in ML

Are you a data analyst/QA-engineer/project-manager looking to make your first steps in the product management world? Join an amazing cutting-edge AI product company working with the largest companies in the industry as a junior product manager!

We are looking for a talent to join our core innovative product team at Superwise - a SaaS B2B global company, developing an enterprise-grade platform for machine learning model observability in production.

What will you do?

- Work on the company's main B2B/B2D SaaS product - both UI and API user interfaces.

- Working closely with designers, R&D, sales, marketing and a wide range of teams in the company.

- Take responsibility on product related tasks such as: product analytics, QA, documentation, product marketing, feature refinement, user interviewing, discovery, and onboarding of new users.

- Assist driving the roadmap forward and partnering with cross-functional teams to define and deliver on the future of our product.

- Learn about the product management fundamentals, specifically in the AI industry, as well as Product-Led-Growth methodologies.

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Requirements:

- Great personality, a people person with excellent English communication skills (verbal and written).

- High familiarity with product development processes and language, e.g Agile, UX/UI etc.

- At least 2 years experience as a Developer/QA engineer/data analyst/product marketing/designer/project manager or any other role in a product company.

- Advantage: BA/BSc Computer Science or related degree.

- Advantage: Familiarity with AI/ML concepts.

- Advantage: Experience with SQL and BI tool.

We’re looking for an experienced content marketing manager to lead and implement our content strategy based on our strategic goals and objectives. You need to be a storyteller at heart who knows how to craft content across various formats to drive audience engagement and partner with subject matter experts to help translate technical products into compelling content that converts.  

Responsibilities:

• Manage all areas of content marketing, from defining the content strategy and calendar to developing and producing all sorts of content.
• Write, edit and publish a variety of content assets, such as emails, social media posts, blog articles, videos, and ebooks.
• Create and implement our social media content strategy.

• Define key topics of interest based on research and industry trends.
• Drive traffic and engagement with Superwise content and properties.
• Manage vendors for outsourced content creation and editing.
• Measure and analyze key content metrics and optimize to improve results. 

Requirements:

• At least 3 years of experience in content marketing and creation at tech-focused B2B/SaaS companies.
• Excellent organization and attention to detail.
• Exceptional writing and editing skills (samples of past work required).
• Native-level written and spoken English.
• Knowledge in SEO best practices and strategies - advantage.
• Experience working with WordPress and HubSpot - advantage.
  

Superwise is looking for a results-driven digital marketing manager that lives and breathes user journeys, funnel optimization, and growth hacking. If you’re an out-of-the-box experimenter looking to create and optimize digital growth, then Superwise is the place for you. You’ll be responsible for planning and executing digital GTM and own the entire marketing stack. 

Responsibilities:

• Define, execute, and own the marketing automation, website, and performance marketing KPIs.
• Develop lifecycle campaign strategies, segment, and target audiences for engagement and conversion using persona-based personalized journeys.
• Execute, monitor, and optimize demand and lead generation focused performance campaigns on all mediums. 
• Track KPIs to assess performance, monitor budget, recommend new campaigns across multiple channels and develop ongoing tests to improve conversion rates and CPA.
• Manage vendors for outsourced digital design and development. 

Requirements:

• 4+ years of hands-on digital marketing experience in tech-focused B2B/SaaS companies.
• Advanced experience with marketing tools like Hubspot, WordPress, Google Analytics, etc.
• Proven track record of driving growth through paid channels in a B2B ecosystem.
• Working knowledge in SEO best practices and strategies.
• Data-driven and analytical mindset with strong analytical capabilities and proficiency in reporting results.
• Comfortable collaborating and managing stakeholders.
• Excellent organization and attention to detail.
  

Description:

We are looking for a talented Python developer to join our core team, shape the roadmap and take a key role in the development and implementation of our core product and internal algorithms, working hand-in-hand with our first customers.

Required:

• 1+ years of hands-on experience in Python - Must
• 2-5 years of hands-on experience with Python, Go, Java, Node.js or other modern programming languages
• Past experience in startup environment
• Proficiency with SQL (RDBMS)
• Experience with git, dockers, kubernetes and other CI \ CD concepts
• Experience in developing in cloud environments (GCP \ Aws preferred)
• Experience in developing high scale data stream pipelines and architectures to production
• Team player, can-do attitude
• Strong organizational, problem-solving and communication skills

Nice to have:

• Experience with common Python frameworks such as: Flask \ Django \ Celery
• Experience working with NoSQL DBs
• Experience with distributed architecture, micro services, message queues, REST API
• Frontend experience: (React, Vue, Angular)
• Knowledge with ML \ DL concepts and experience in developing using open source ML frameworks, such as: scikit-learn, pandas, keras, tensorflow, pytorch
• Hands on experience with common big data frameworks such as: Kafka \ Spark \ Flink \ etc

Superwise.ai enables business and operational teams to take ownership of the health of their AI environments. Our AI Assurance platform monitors AI models and can detect and solve issues in real-time, rather than taking the reactionary approach triggered by dropped business KPIs which most often occur only after an error has become an issue. Superwise bolsters trust in Machine Learning models for business leaders and operational teams who no longer need to rely on individual data science teams to ensure that their Artificial Intelligence is functioning properly. The Superwise SaaS based AI Assurance platform includes AI performance management, bias detection, explainability and AI analytics capabilities.

The Role:

The Sales Development Representative is a critical role on the Superwise Global Sales team.  This is a high profile, high impact position responsible for identifying, developing, qualifying and generating sales opportunities through inbound and outbound sales development activities. You will be responsible for researching, contacting and engaging targeted accounts and decision makers via email, social media (primarily LinkedIn) and direct phone/video conversations. This role is one of the first touch points for Superwise prospects and helps sets the tone for the entire sales cycle. You’ll work closely with sales and marketing teams to identify key targets, execute on lead generation campaigns and follow-up on inbound leads.We’re looking for a collaborative, motivated and energetic individual - an ambitious self-starter who is tenacious and organized in their approach - who can work in a dynamic and fast paced environment.  This is an opportunity to join a fast paced, high growth, technology start-up on the ground floor and play a key role supporting the team bringing Superwise to the market.  Significant opportunity for growth and career advancement as SDR team expands and grows.

Responsibilities:

• Researching and prospecting into accounts to identify contacts, generate interest, qualify sales opportunities and secure meetings
• Respond, engage and qualify inbound leads and inquiries
• Schedule appointments, demos and introducing leads to additional Superwise sales contacts
• Developing, implementing and managing demand generation campaigns working directly with marketing and sales team leaders.
• Meet and exceed weekly, quarterly and annual KPI’s, goals and objectives
• Nurturing leads by building initial relationships with key decision makers, identifying unique customer needs and educating prospects.
• Collaborate with CEO, GM and sales/marketing team leaders on strategic sales approaches, demand generation campaigns, messaging and process
• Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in Hubspot CRM
• Assist in the overall development, growth and global scaling of demand generation program and strategies

Qualifications and Strengths:

• 1-5+ year of sales related experience in a Sales Development, Account Executive, Business Development, Customer Success or related position
• Experience interacting with leads, prospects and customers while handling initial discovery calls and identifying sales opportunities
• Experience selling technology/SaaS software solutions
• Track record of meeting or exceeding demand generation and/or sales related goals by building rapport with prospects.
• Experience managing/executing demand generation campaigns and prospecting via LinkedIn, Emails and phone calls.
• Exceptional communication skills (oral and written), coupled with a positive and energetic presence over phone, email and video calls
• Self motivated, fearless, positive tenacious, confident, energetic, independent with an attention to detail and follow-up
• Organized communication, follow-up, timeline management and documentation
• Team player who jumps right in and is comfortable in a start-up, entrepreneurial environment.  
• Experience or interest in machine learning, Artificial Intelligence or data science a plus.
• Experience working with Hubspot or Salesforce CRM’s and LinkedIn Sales Navigator a plus.
• Collaborative team player who can manage geographical, cultural, and time zone differences
• Bachelor’s Degree from a four-year college or university strongly preferred

Benefits:

Highly competitive compensation package, including salary and equity as well as the opportunity to work for one of the fastest growing technology companies in this exciting, new emerging category of Machine Learning/Artificial Intelligence.

Superwise enables business and operational teams to take ownership of the health of their AI environments. Our AI Assurance platform monitors AI models and can detect and solve issues in real-time, rather than taking the reactionary approach triggered by dropped business KPIs which most often occur only after an error has become an issue. Superwise bolsters trust in Machine Learning models for business leaders and operational teams who no longer need to rely on individual data science teams to ensure that their Artificial Intelligence is functioning properly. The Superwise SaaS based AI Assurance platform includes AI performance management, bias detection, explainability and AI analytics capabilities.

The Role:

The Sales Coordinator is a key member of the Superwise Global Sales team. You will help manage a variety of projects within sales including primary ownership and responsibility for Trial Success Management, managing prospect and client relationships/communications, ongoing ownership of CRM related information and sales related reporting. Your job is to help ensure complete sales team success including managing and removing any barriers to successful sales calls, meetings, trials and related operations no matter the complexity of the task at hand. This is a high profile, high impact position.  We are a highly collaborative team, working side by side with our Operations, Marketing, Customer Success groups. This is an opportunity to join a fast paced, high growth, technology start-up on the ground floor and play a key in overall sales success.  Significant opportunity for career growth.‍

Responsibilities:

• Sales support, project management and business coordination on sales, partnership and business development related activities and special projects
• Primary day-to-day contact for enterprise level sales prospects that have engaged with Superwise on a trial basis.
• Responsible for all related trial activities to ensure successful trial experience by acting as Trial prospects' key point of contact
• Coordinates all internal sales related project management and external communications related to sales prospects, new trials and existing customers.
• Assist in the positive development and growth of sales prospect relationships
• Plays a leading, critical role in the overall sales success and revenue growth of the company by ensuring successful Trial Management, demand generation and sales support
• High profile position reporting directly to Chief Revenue Officer and will work very closely with Superwise co-Founder and CEO
• Work closely with Superwise leadership team to provide feedback and input related to ongoing sales activities, trials and existing customer communications.

Qualifications and Strengths:

• 2+ years of customer facing, sales support experience
• Sales or Customer Success/Customer Support experience related to client education, training and and ongoing support
• Comfortable communicating with executive and management level decision makers both internally and externally
• Strong Project Management experience and verbal/written communication skills is a must with illustration of exceptional organization, communication, follow-up, timeline management and documentation
• Collaborative team player who can manage geographical, cultural, and time zone differences
• Self-starter, motivated and proactive with ability to balance multiple tasks and assignments.
• Flexibility and resourcefulness in a fast-paced, constantly evolving environment
• Experience working with CRM (Hubspot or Salesforce.com)
• Prior start-up company experience, SaaS related sales/support or understanding of Machine Learning and/or Artificial Intelligence is a plus.
• Bachelor’s Degree from a four-year college or university strongly preferred

Benefits:

Highly competitive compensation package including salary and equity as well as the opportunity to work for one of the fastest growing technology companies in this exciting, new emerging category of Machine Learning/Artificial Intelligence.

Superwise enables business and operational teams to take ownership of the health of their Artificial Intelligence (AI) environments. Our AI Assurance SaaS platform monitors AI models in the cloud and can detect and solve issues in real-time, rather than taking the reactionary approach triggered by dropped business KPIs which most often occur only after an error has become an issue. Superwise bolsters trust in Machine Learning (ML) models for business and operation leaders who no longer need to rely on individual data science teams to ensure that their Artificial Intelligence is functioning properly. The Superwise SaaS based AI Assurance platform includes AI performance management, data drift and bias detection, AI explainability and ML Model analytics capabilities.

The Role:

The Trial Success Manager is a critical member of the Superwise Global Sales team. You will be the primary point of contact for managing the success of Superwise Trials and their conversion to long-term billable customers. Working closely with sales, customer support and operational teams your job is to coordinate all project management and communications related to the Trial Management process. This is a high profile and important role in the overall sales success and revenue growth of the company.‍

Trial Success Manager Responsibilities:

• Primary day-to-day contact for enterprise level sales prospects that have engaged with Superwise on a trial basis.
• Plays a leading, critical role in the overall sales success and revenue growth of the company by ensuring successful Trial Management and conversion to billable client.
• Responsible for all related trial activities to ensure successful trial experience
• Coordinates all internal project management and external communications related to Trial kick-off, launch, usage, completion and conversion
• Proactively advises Trial prospects on "best practices" for Trial Success and shares additional insights related to the Superwise platform and features.
• Responsible for further positive development and growth of prospect relationship with Superwise.
• Acts as first level product expert and illustrates a genuine passion and knowledge for advanced Machine Learning/Artificial Intelligence related technologies.
• Focused on connecting Trial Success Metrics with overall trial experience that results in trial conversion to billable customer.
• High profile position reporting directly to Chief Revenue Officer and will work very closely with Superwise co-Founder and CEO.
• Provide additional support, project management and business coordination on additional Sales and Business Development related activities and special projects where required
• Work closely with Superwise leadership team to provide feedback and input related to enhancing prospect trial experience and conversion success
  

Qualifications and Strengths:

• 2-5+ years of customer facing experience with an advanced technology SaaS company
• Sales oriented Customer Success/Customer Support experience related to client education, training and and ongoing support
• Comfortable communicating with executive and management level decision makers both internally and externally
• Strong Project Management experience and verbal/written communication skills is a must with illustration of exceptional organization, communication, follow-up, timeline management and documentation
• Machine Learning and/or Artificial Intelligence experience - or working with or selling to Data Science Teams - is a significant plus but not required
• Collaborative team player who can manage geographical, cultural, and time zone differences
• Motivated, proactive, self-starter with ability to balance multiple tasks and assignments.
• Flexibility and resourcefulness in a fast-paced, constantly evolving environment
• Experience working with CRM (Hubspot or Salesforce.com), along with prior start-up experience, is a plus but not required
• Bachelor’s Degree from a four-year college or university strongly preferred

Benefits:

Highly competitive compensation and benefits package including salary, bonus and equity. Opportunity to work for one of the fastest growing Machine Learning & Artificial Intelligence advanced technology companies in this exciting, new and fast growing emerging category.