What we are looking for:

A smart product designer with a passion for taking complex challenges and turning them into delightful experiences to join us as our first in house designer.

Responsibilities:

• Create wireframes, interaction prototypes and designs from product requirements and concepts
• Collaborate with Frontend developers during hand-off, coding and testing
• Take initiative in identifying problems and opportunities to improve the product experience

Requirements:

• 3 years of design experience, out of which at least one year working on B2B SAAS product
• Bachelor's degree in a relevant field
• Proficient in Figma
• Fluent in English, both written and spoken
• Experience working on complex data rich products - an advantage

‍

Superwise enables business and operational teams to take ownership of the health of their Artificial Intelligence (AI) environments. Our AI Assurance SaaS platform monitors AI models in the cloud and can detect and solve issues in real-time, rather than taking the reactionary approach triggered by dropped business KPIs which most often occur only after an error has become an issue. Superwise bolsters trust in Machine Learning (ML) models for business and operation leaders who no longer need to rely on individual data science teams to ensure that their Artificial Intelligence is functioning properly. The Superwise SaaS based AI Assurance platform includes AI performance management, data drift and bias detection, AI explainability and ML Model analytics capabilities.

The Role:

The Trial Success Manager is a critical member of the Superwise Global Sales team. You will be the primary point of contact for managing the success of Superwise Trials and their conversion to long-term billable customers. Working closely with sales, customer support and operational teams your job is to coordinate all project management and communications related to the Trial Management process. This is a high profile and important role in the overall sales success and revenue growth of the company.‍

Trial Success Manager Responsibilities:

• Primary day-to-day contact for enterprise level sales prospects that have engaged with Superwise on a trial basis.
• Plays a leading, critical role in the overall sales success and revenue growth of the company by ensuring successful Trial Management and conversion to billable client.
• Responsible for all related trial activities to ensure successful trial experience
• Coordinates all internal project management and external communications related to Trial kick-off, launch, usage, completion and conversion
• Proactively advises Trial prospects on "best practices" for Trial Success and shares additional insights related to the Superwise platform and features.
• Responsible for further positive development and growth of prospect relationship with Superwise.
• Acts as first level product expert and illustrates a genuine passion and knowledge for advanced Machine Learning/Artificial Intelligence related technologies.
• Focused on connecting Trial Success Metrics with overall trial experience that results in trial conversion to billable customer.
• High profile position reporting directly to Chief Revenue Officer and will work very closely with Superwise co-Founder and CEO.
• Provide additional support, project management and business coordination on additional Sales and Business Development related activities and special projects where required
• Work closely with Superwise leadership team to provide feedback and input related to enhancing prospect trial experience and conversion success
  

Qualifications and Strengths:

• 2-5+ years of customer facing experience with an advanced technology SaaS company
• Sales oriented Customer Success/Customer Support experience related to client education, training and and ongoing support
• Comfortable communicating with executive and management level decision makers both internally and externally
• Strong Project Management experience and verbal/written communication skills is a must with illustration of exceptional organization, communication, follow-up, timeline management and documentation
• Machine Learning and/or Artificial Intelligence experience - or working with or selling to Data Science Teams - is a significant plus but not required
• Collaborative team player who can manage geographical, cultural, and time zone differences
• Motivated, proactive, self-starter with ability to balance multiple tasks and assignments.
• Flexibility and resourcefulness in a fast-paced, constantly evolving environment
• Experience working with CRM (Hubspot or Salesforce.com), along with prior start-up experience, is a plus but not required
• Bachelor’s Degree from a four-year college or university strongly preferred

Benefits:

Highly competitive compensation and benefits package including salary, bonus and equity. Opportunity to work for one of the fastest growing Machine Learning & Artificial Intelligence advanced technology companies in this exciting, new and fast growing emerging category.

Superwise enables business and operational teams to take ownership of the health of their AI environments. Our AI Assurance platform monitors AI models and can detect and solve issues in real-time, rather than taking the reactionary approach triggered by dropped business KPIs which most often occur only after an error has become an issue. Superwise bolsters trust in Machine Learning models for business leaders and operational teams who no longer need to rely on individual data science teams to ensure that their Artificial Intelligence is functioning properly. The Superwise SaaS based AI Assurance platform includes AI performance management, bias detection, explainability and AI analytics capabilities.

The Role:

The Sales Coordinator is a key member of the Superwise Global Sales team. You will help manage a variety of projects within sales including primary ownership and responsibility for Trial Success Management, managing prospect and client relationships/communications, ongoing ownership of CRM related information and sales related reporting. Your job is to help ensure complete sales team success including managing and removing any barriers to successful sales calls, meetings, trials and related operations no matter the complexity of the task at hand. This is a high profile, high impact position.  We are a highly collaborative team, working side by side with our Operations, Marketing, Customer Success groups. This is an opportunity to join a fast paced, high growth, technology start-up on the ground floor and play a key in overall sales success.  Significant opportunity for career growth.‍

Responsibilities:

• Sales support, project management and business coordination on sales, partnership and business development related activities and special projects
• Primary day-to-day contact for enterprise level sales prospects that have engaged with Superwise on a trial basis.
• Responsible for all related trial activities to ensure successful trial experience by acting as Trial prospects' key point of contact
• Coordinates all internal sales related project management and external communications related to sales prospects, new trials and existing customers.
• Assist in the positive development and growth of sales prospect relationships
• Plays a leading, critical role in the overall sales success and revenue growth of the company by ensuring successful Trial Management, demand generation and sales support
• High profile position reporting directly to Chief Revenue Officer and will work very closely with Superwise co-Founder and CEO
• Work closely with Superwise leadership team to provide feedback and input related to ongoing sales activities, trials and existing customer communications.

Qualifications and Strengths:

• 2+ years of customer facing, sales support experience
• Sales or Customer Success/Customer Support experience related to client education, training and and ongoing support
• Comfortable communicating with executive and management level decision makers both internally and externally
• Strong Project Management experience and verbal/written communication skills is a must with illustration of exceptional organization, communication, follow-up, timeline management and documentation
• Collaborative team player who can manage geographical, cultural, and time zone differences
• Self-starter, motivated and proactive with ability to balance multiple tasks and assignments.
• Flexibility and resourcefulness in a fast-paced, constantly evolving environment
• Experience working with CRM (Hubspot or Salesforce.com)
• Prior start-up company experience, SaaS related sales/support or understanding of Machine Learning and/or Artificial Intelligence is a plus.
• Bachelor’s Degree from a four-year college or university strongly preferred

Benefits:

Highly competitive compensation package including salary and equity as well as the opportunity to work for one of the fastest growing technology companies in this exciting, new emerging category of Machine Learning/Artificial Intelligence.

Superwise.ai enables business and operational teams to take ownership of the health of their AI environments. Our AI Assurance platform monitors AI models and can detect and solve issues in real-time, rather than taking the reactionary approach triggered by dropped business KPIs which most often occur only after an error has become an issue. Superwise bolsters trust in Machine Learning models for business leaders and operational teams who no longer need to rely on individual data science teams to ensure that their Artificial Intelligence is functioning properly. The Superwise SaaS based AI Assurance platform includes AI performance management, bias detection, explainability and AI analytics capabilities.

The Role:

The Sales Development Representative is a critical role on the Superwise Global Sales team.  This is a high profile, high impact position responsible for identifying, developing, qualifying and generating sales opportunities through inbound and outbound sales development activities. You will be responsible for researching, contacting and engaging targeted accounts and decision makers via email, social media (primarily LinkedIn) and direct phone/video conversations. This role is one of the first touch points for Superwise prospects and helps sets the tone for the entire sales cycle. You’ll work closely with sales and marketing teams to identify key targets, execute on lead generation campaigns and follow-up on inbound leads.We’re looking for a collaborative, motivated and energetic individual - an ambitious self-starter who is tenacious and organized in their approach - who can work in a dynamic and fast paced environment.  This is an opportunity to join a fast paced, high growth, technology start-up on the ground floor and play a key role supporting the team bringing Superwise to the market.  Significant opportunity for growth and career advancement as SDR team expands and grows.

Responsibilities:

• Researching and prospecting into accounts to identify contacts, generate interest, qualify sales opportunities and secure meetings
• Respond, engage and qualify inbound leads and inquiries
• Schedule appointments, demos and introducing leads to additional Superwise sales contacts
• Developing, implementing and managing demand generation campaigns working directly with marketing and sales team leaders.
• Meet and exceed weekly, quarterly and annual KPI’s, goals and objectives
• Nurturing leads by building initial relationships with key decision makers, identifying unique customer needs and educating prospects.
• Collaborate with CEO, GM and sales/marketing team leaders on strategic sales approaches, demand generation campaigns, messaging and process
• Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in Hubspot CRM
• Assist in the overall development, growth and global scaling of demand generation program and strategies

Qualifications and Strengths:

• 1-5+ year of sales related experience in a Sales Development, Account Executive, Business Development, Customer Success or related position
• Experience interacting with leads, prospects and customers while handling initial discovery calls and identifying sales opportunities
• Experience selling technology/SaaS software solutions
• Track record of meeting or exceeding demand generation and/or sales related goals by building rapport with prospects.
• Experience managing/executing demand generation campaigns and prospecting via LinkedIn, Emails and phone calls.
• Exceptional communication skills (oral and written), coupled with a positive and energetic presence over phone, email and video calls
• Self motivated, fearless, positive tenacious, confident, energetic, independent with an attention to detail and follow-up
• Organized communication, follow-up, timeline management and documentation
• Team player who jumps right in and is comfortable in a start-up, entrepreneurial environment.  
• Experience or interest in machine learning, Artificial Intelligence or data science a plus.
• Experience working with Hubspot or Salesforce CRM’s and LinkedIn Sales Navigator a plus.
• Collaborative team player who can manage geographical, cultural, and time zone differences
• Bachelor’s Degree from a four-year college or university strongly preferred

Benefits:

Highly competitive compensation package, including salary and equity as well as the opportunity to work for one of the fastest growing technology companies in this exciting, new emerging category of Machine Learning/Artificial Intelligence.

Description:

We are looking for a talented ML engineer to join our core team, shape the roadmap and take a key role in the development and implementation of our core product and internal algorithms, working hand-in-hand with our first customers.

Required:

• 1+ years of hands-on experience in Python - Must
• 2-5 years of hands-on software development
• Hands on experience in developing using open source ML frameworks such as: scikit-learn, numpy, pandas, keras, tensorflow, pytorch
• Experience with git, dockers, kubernetes and other CI \ CD concepts 
• Experience in developing in cloud environments (GCP \ AWS preferred)
• Experience with linux based OS 
• Proficiency with SQL (RDBMS)
• Experience in developing high scale data stream pipelines and architectures to production
• Strong organizational, problem-solving and communication skills
• Team player, can-do attitude

Nice to have:

• Experience with common Python frameworks such as: Flask \ Django \ Celery
• Experience working with NoSQL DBs
• Experience in research for new ML \ DL algorithms
• Hands on experience with common big data frameworks such as: Kafka \ Spark \ Flink \ etc

Description:

We are looking for a talented Python developer to join our core team, shape the roadmap and take a key role in the development and implementation of our core product and internal algorithms, working hand-in-hand with our first customers.

Required:

• 1+ years of hands-on experience in Python - Must
• 2-5 years of hands-on experience with Python, Go, Java, Node.js or other modern programming languages
• Past experience in startup environment
• Proficiency with SQL (RDBMS)
• Experience with git, dockers, kubernetes and other CI \ CD concepts
• Experience in developing in cloud environments (GCP \ Aws preferred)
• Experience in developing high scale data stream pipelines and architectures to production
• Team player, can-do attitude
• Strong organizational, problem-solving and communication skills

Nice to have:

• Experience with common Python frameworks such as: Flask \ Django \ Celery
• Experience working with NoSQL DBs
• Experience with distributed architecture, micro services, message queues, REST API
• Frontend experience: (React, Vue, Angular)
• Knowledge with ML \ DL concepts and experience in developing using open source ML frameworks, such as: scikit-learn, pandas, keras, tensorflow, pytorch
• Hands on experience with common big data frameworks such as: Kafka \ Spark \ Flink \ etc

Description

We’re looking for an experienced data scientist with a strong background in modeling and model evaluation to help us develop and optimize our core algorithms for AI Assurance. Superwise’s solution offers practical capabilities to monitor ML models and gain insights into their behavior in a live production environment. Our mission is to help data science teams to scale their AI effectively. 

As a data scientist you’ll research and develop algorithmic solutions for complex, real-world problems in a wide variety of use cases like models performance management, optimization, concept drift and bias detection, explainability and more, across multiple industries (fintech, marketing, gaming, etc.). You may also take part in our thought leadership efforts by initiating and collaborating on pieces of content and other articles to help educate the data science and MLOps community.

Requirements

• M.Sc in a relevant (STEM or related) field with 3-5 years of hands-on experience, ideally in early stage startups or deep tech companies. 
• Deep understanding of algorithms, statistics and ML concepts and experience in solving a wide variety of ML tasks (classification, regression, ranking, clustering, anomaly detection, etc.) 
• Proficient with Python and ML\DL related packages (pandas, scikit, etc.). 
• Experienced in SQL
• Combination of strong research & engineering skills with problem-solving skills. Ability to perform fast algorithmic poc’s to test new features feasibility.  
• Good communication skills, ability to clearly explain complex concepts both in writing and orally.

Nice to have:

• Vast experience in time series anomaly detection – an advantage.
• Experience with ML explainability methods and strategies.
• Experience with maintaining  ML models in production and improving performance after deployment.

Description: 

We are looking for a talented full stack engineer to join our core team, shape the roadmap and take a key role in the development and implementation of our core product and internal algorithms, working hand-in-hand with our first customers. 

Required:

• 1+ years of hands-on experience in Python - Must 
• 1-2 years of hands-on Frontend MVC framework - Must
• 1+ year of hands-on experience in Vue.js or React.js
• 2-3 years of hands-on experience with Python, Go, Java, Node.js or other modern programming languages
• Past experience in startup environment
• Proficiency with SQL (RDBMS) 
• Experience in developing in cloud environments (GCP \ Aws preferred)
• Team player, can-do attitude
• Strong organizational, problem-solving and communication skills

Nice to have:

• Experience with common Python frameworks such as: Flask \ Django \ Celery
• Experience with distributed architecture, micro services, message queues, REST API

• Knowledge with ML \ DL concepts and experience in developing using open source ML frameworks, such as: scikit-learn, pandas, keras, tensorflow, pytorch - Big advantage